Webinar – Task Force Management I Quality Issues
Improving quality and retrieving customer satisfaction
Due to highly fluctuating call orders and the significant shortfall of personell induced by the Corona pandemic, companies are forced to adopt flexible capacity and personell models. In many cases temporary employment arrangements are set in place or manufacturing volumes are (partially) transfered to other production sites. Ensuring the production output becomes first priority. As a result, quality frequently suffers. In order to avoid a quality escalation, a task force can help to eliminate non-quality and to retrieve customer satisfaction. In order to do so, crisis signals have to be recognised on time and the critical sucess factors of any task force have to be taken into account.
The webinar is aimed at specialists and managers in the field of Quality, Production and Purchasing. We will help you to reconsider your approach to quality improvement and customer satisfaction by establishing a powerful task force.
- Basics of Task Force Management
- Success factors and approach of the task force
- Immediate measures to eliminate “non-quality”
- Methodical approaches to improve quality
- Case example of a Quality Task Force
- Questions and answers
Webinar: Wed. 27.04.2022 I 16.00 -17.30 p.m.
Registration deadline: 26.04.2022
Platform: Microsoft Teams
Organization: Nadine Idler, e-mail, Tel.: +49 711 933445-0
The webinar is free of charge.